Privacy Policy

Information We Collect

When you interact with 88fd11 — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal data. This section describes every category of information we may collect, the source from which it originates, and the basis on which we hold it.

We do not collect sensitive personal data such as biometric data, health records, political opinions, religious beliefs, or racial and ethnic origin beyond what may appear incidentally in identity documents submitted for KYC. Where such data appears on an identity document (e.g., religion field on a Bangladesh NID card), it is used solely to verify age and identity and is not stored, processed, or used for any other purpose.

How We Use Your Data

88fd11 uses the personal data it collects for clearly defined purposes. We do not use your data for purposes that are incompatible with those described below. Where we intend to use your data for a new purpose not listed here, we will update this Privacy Policy and, where required, seek your consent before doing so.

• Account Management: To create, maintain, and manage your 88fd11 player account, including processing your registration, verifying your identity, and enabling you to log in securely from your devices in Bangladesh.
• Transaction Processing: To process your deposits via bKash, Nagad, Rocket, Upay, and USDT, and to fulfil your withdrawal requests to your registered payment methods. Financial data is shared with payment processors only to the extent required to complete each transaction.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain records of support interactions for quality assurance purposes.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multiple-account creation, and other prohibited activities. This includes analysing Technical Data and Usage Data to identify suspicious behaviour patterns.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming requirements. This includes retaining transaction records and identity verification documents for the periods required by law.
• Platform Improvement: To analyse how players use 88fd11 — including which games, sports markets, and features are most popular — so that we can optimise the platform, fix bugs, and develop new features that better serve our Bangladesh player base.
• Personalisation: To tailor your experience on 88fd11, including displaying relevant promotions (e.g., BPL cricket offers during the Bangladesh Premier League season, Eid bonus campaigns) and recommending game categories based on your past activity, where you have consented to personalised communications.
• Marketing Communications: To send you promotional emails or SMS messages about bonuses, new game releases, and seasonal offers — but only where you have explicitly opted in to receive such communications. You may withdraw your consent and opt out at any time through your account settings or by contacting [email protected].
• Responsible Gaming Monitoring: To monitor account activity for indicators of problem gambling behaviour, in accordance with our responsible gaming obligations. This may trigger outreach from our player welfare team if concerning patterns are identified.

Data Sharing & Third Parties

88fd11 does not sell, rent, or trade your personal data. However, to operate the platform and deliver its services, we share limited and necessary data with a defined set of trusted third-party service providers and, in specific circumstances required by law, with authorities. The table below describes each category of third party, what data they receive, and why.

All third-party service providers engaged by 88fd11 are bound by data processing agreements that require them to process your personal data only on our instructions, to maintain appropriate security standards, and to prohibit onward transfer to any additional parties without our written consent.

Cookies & Tracking Technologies

88fd11 uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to make the platform function correctly, to analyse how it is used, and — where you have consented — to deliver personalised content. A cookie is a small text file placed on your device when you visit a website. It allows the site to recognise your device on subsequent visits.

• Essential Cookies Required
  These cookies are strictly necessary for the platform to function. They maintain your login session, remember your account preferences, and protect against cross-site request forgery (CSRF). Essential cookies cannot be disabled — without them, core features of the 88fd11 platform would not work.
• Analytics Cookies Analytics
  These cookies help us understand how players navigate 88fd11 — which pages are visited most, how long sessions last, and where users encounter friction. Data collected via analytics cookies is aggregated and anonymised before analysis. We use this information to improve platform usability and performance.
• Marketing Cookies Marketing
  Marketing cookies are used to track the effectiveness of our promotional campaigns and — where you have consented — to show you relevant offers (e.g., BPL betting promotions, Eid deposit bonuses) based on your browsing behaviour. These cookies are only activated with your consent and can be withdrawn at any time.
• Functional Cookies Functional
  Functional cookies remember your preferences such as your chosen language, display settings, and previously selected payment method, so you do not need to re-enter them each time you visit 88fd11.

You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling non-essential cookies may affect your experience on certain parts of the 88fd11 platform. For detailed instructions on managing cookies in your specific browser, refer to the browser's help documentation.

Data Retention & Storage

88fd11 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The table below sets out the standard retention periods we apply to the main categories of personal data we hold.

When a retention period expires, personal data is either securely deleted from 88fd11's systems or anonymised in a manner that makes re-identification impossible. Anonymised data may be retained indefinitely for aggregate statistical purposes without further notice to you.

Player data is stored on servers located in secure data centres. All stored data is encrypted at rest using AES-256 encryption. Access to stored personal data is restricted to authorised 88fd11 personnel on a strict need-to-know basis, controlled by role-based access permissions and logged for audit purposes.

Security Measures

Protecting your personal and financial data is a core operational priority at 88fd11. We implement a multi-layered security framework covering technical, procedural, and physical controls. The following measures are in place at all times to protect the data we hold about you.

• Transport Layer Security (TLS 1.3): All data transmitted between your browser or app and 88fd11 servers is encrypted using TLS 1.3 — the current industry standard. Our SSL certificate is valid, current, and independently monitored for expiry.
• Encryption at Rest: All databases containing personal data are encrypted at rest using AES-256 encryption. Encryption keys are stored separately from the data they protect, in dedicated key management systems.
• Access Controls: Access to systems containing personal data is restricted to authorised staff only, using role-based access controls (RBAC). All access events are logged and reviewed. Privileged access requires multi-factor authentication.
• Intrusion Detection: 88fd11 operates 24/7 intrusion detection and prevention systems (IDS/IPS) that monitor network traffic for anomalies and automatically alert our security team to potential threats.
• Penetration Testing: Our platform and infrastructure undergo regular independent penetration testing by qualified security professionals. Identified vulnerabilities are triaged and remediated according to severity within defined timescales.
• Staff Training: All 88fd11 personnel with access to personal data receive mandatory data protection and security awareness training at onboarding and annually thereafter. Handling of player data is governed by internal policies and confidentiality agreements.
• Incident Response: In the event of a data breach that is likely to result in risk to your rights or freedoms, 88fd11 will notify affected players without undue delay and provide clear information about the nature of the breach, the data affected, and the steps we are taking to mitigate harm.

Your Data Rights

As an 88fd11 player, you have a number of rights with respect to the personal data we hold about you. 88fd11 is committed to honouring these rights promptly and in good faith. To exercise any of the rights listed below, contact our support team at [email protected] with the subject line "Data Rights Request" along with your registered account details for identity verification.

• Right of Access: You have the right to request a copy of all personal data that 88fd11 holds about you. We will provide this in a structured, commonly used, machine-readable format (typically JSON or PDF) within 30 days of a verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (e.g., updating your contact number) can be made directly in your account settings. Corrections to identity data require re-submission of KYC documents.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there is no overriding legitimate interest. This right is subject to legal retention obligations — for example, we are required by AML law to retain transaction records for 7 years and cannot delete them on request during that period.
• Right to Restrict Processing: You may request that 88fd11 restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of your data or where you have objected to processing and a decision on your objection is pending.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a portable format and to request that it be transferred directly to another service provider where technically feasible.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests, though in that case 88fd11 may continue processing if it can demonstrate compelling legitimate grounds that override your interests.
• Right to Human Review of Automated Decisions: Where 88fd11 makes a decision about your account solely through automated means — such as an automated fraud flag or an automated responsible gaming trigger — you have the right to request that a human member of our team review that decision.

Policy Updates

88fd11 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, new services offered on the platform, changes in applicable law, or feedback from regulators or players. The effective date at the top of this page indicates when the current version was last revised.

Where changes to this Privacy Policy are material — meaning they significantly affect how your data is collected, used, or shared — we will notify registered players via the email address associated with their account or through a prominent in-platform notification before the changes take effect. For minor or clarificatory changes, we will update the effective date without direct notification, though the updated policy will always be accessible at https://88fd11.app/privacy-policy.

Continued use of the 88fd11 platform after a revised Privacy Policy has been made available constitutes your acceptance of the updated terms. If you do not agree with any changes made to this Privacy Policy, you should cease using the platform and contact [email protected] to request account closure and data handling in accordance with your rights as described in Section 7 above.

For any privacy-related questions, concerns, or requests not addressed by this policy, please contact us directly. Our support team is available 24/7 via live chat in your account dashboard and responds to email enquiries within 2–12 hours, Bangladesh Standard Time (BST, UTC+6).